Resources & Insights

Browse our Resource Library for the latest industry insights, expert tips, policy updates, best practices and more affecting New York State's tourism industry.

posted: December 19, 2024

Workforce Development Committee Resources

The workforce development panel was the highest-rated program at the 2023 NYS Tourism Conference in Oswego NY, featuring presentations on seasonal hiring, recruitment, training, and employee retention. Panel presenter and former chair of the NYSTIA Workforce Development Committee Jennifer Ackerson…

posted: May 28, 2024

Spring 2024 Wednesday Webinar Series Wrap-Up

We want to again say thank you to the presenters and members who joined us each week for our inaugural Wednesday Webinar series! From AI to social media, earned media to advocacy, a wide range of topics were covered for during these weekly lunchtime breaks. Below you'll find the links to the…

posted: November 14, 2023

Hospitality and Tourism Member Program Information

Finger Lakes Community College is a place where opportunity awaits. It is a vibrant community that prepares students for lives and careers that are successful and fulfilling. At FLCC, you'll receive an affordable education that has so much to offer. You'll have opportunities to be involved in…

posted: July 11, 2023

Workforce Development Resources from 2023 NYS Tourism Conference

The workforce development panel was the highest-rated program at the 2023 NYS Tourism Conference in Oswego NY, featuring presentations on seasonal hiring, recruitment, training, and employee retention. Panel presenter and chair of the NYSTIA Workforce Development Committee Jennifer Ackerson of Alon…

posted: May 1, 2023

Tourism: Your Career Destination!

Whether you're thinking about working in tourism or have been for decades, this industry provides some of the most exciting, meaningful, and boundless career paths to venture into. Hear from NYSTIA members and NYS tourism & hospitality professionals on why they love working in tourism. We can't…

posted: January 5, 2023

Roger Dow Introduces the Roger Dow Travel and Tourism Internship Scholarship

First jobs and internships are invaluable ways to gain hands-on, real-world experience, as well as make professional connections with employers to aid in securing a job after graduation. Roger Dow, the former president and CEO of U.S. Travel Association, is continuing his legacy with the Roger…