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Claire Dunlap and Collen Onuffer to Speak in Saratoga Springs at the 2024 NYSTIA Annual Meeting

Aug 28, 2024

Claire Dunlap and Colleen Onuffer to Speak in Saratoga Springs at the 2024 NYSTIA Annual Meeting

Join us on Thursday morning in Saratoga Springs at the 2024 NYSTIA Annual Meeting to hear Claire Dunlap, Director of Marketing & Sales at Cayuga County CVB, and Colleen Onuffer, Director of Public Relation at Travel Alliance Partnership, speak about their award winning project, Creating Impactful and Transformative FAM & Itineraries.

This workshop would offer valuable insights into the successful strategies used by Cayuga County CVB in promoting International Underground Railroad Month. Attendees will learn how intentional design can enhance the impact of public relations & tourism marketing. The workshop will also highlight the importance of promoting diverse, equitable, and inclusive tourism, drawing on Cayuga County's success in gaining recognition for its cultural and historical significance.

Why You Should Attend This Session:

  • Innovative approach to FAM trips: for maximum impact
  • Explore enhancing inclusive tourism positioning
  • Learn from a successful case study; plan, execute, and measure

Key Takeaways:

  • Success of the Media Event & Group FAM
  • Strategic Planning for future FAMs
  • Boost in tourism and recognition

About the Presenters:

Claire Dunlap's firm commitment to increasing diversity, equity, and inclusion (DEI) initiatives within the tourism industry led her to pursue recognition as a Certified Diversity Tourism Professional—which she received last year. In the time since, she has been instrumental in developing and improving DEI initiatives in her office. Furthermore, in 2023 she was honored by the New York State Tourism Industry Association, receiving a New York State Tourism Excellence Award for Excellence in Young Professional Leadership.

Claire Dunlap

Director of Marketing & Sales

E: claire@tourcayuga.com

P: 315-255-1658


Since Collen Onuffer's start at Travel Alliance Partnership (formerly Break the Ice Media) in 2016, she has been using her passion for writing and story-telling to help her travel and tourism clients find their essential stories and develop targeted messages. As Director of Public Relations, she has demonstrated successes in PR strategy, proactive media relations, travel public relations and content development. Colleen is currently serving as president of the Public Relations Society of America, Rochester chapter.

Colleen Onuffer

Director of Public Relations

E: colleen.onuffer@tapintotravel.com

P: (585) 394-0787


About Cayuga County Office of Tourism

At the heart of our work lies a commitment to inclusivity and diversity. We embrace and value the richness of unique backgrounds, perspectives, and experiences that our residents and visitors bring to our region. We believe celebrating our differences creates a stronger, more vibrant community that fosters understanding and connection.
Cayuga County Office of Tourism is consciously working towards creating a welcoming destination with equitable access for all. A destination where voices and perspectives are heard and valued. We are continually working to be a resource for our tourism partners ensuring that at all points of a person’s visit they feel welcomed and included.